The product key will look something like this - XXXX-XXXX-XXXX-XXXX-XXXX. A Microsoft support representative will be happy to help you out.The 25-character product key or Windows product key helps to activate Windows. Tell them you upgraded the hardware on your computer, but the Windows license is not reactivating when you use Activation Troubleshooter. If you're still unable to reactivate your version of Windows, contact Microsoft. If Activation Troubleshooter doesn't work Select the device you're using now, then check the box marked This is the device I'm using right now.
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